Talent.com
Customer Support Specialist (Temp-to-Hire Opportunity)

Customer Support Specialist (Temp-to-Hire Opportunity)

ScalesourceGuatemala, GT
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

🚀 Customer Support Specialist (Temp-to-Hire)

Company : Logistics

Compensation : $1,200 USD / month

Contract Type : Temp-to-Hire (Start temporary, with potential for long-term)

Role : Customer Support Specialist – Driver Communications

🌟 Why Join Us?

Are you ready to grow your customer support career in a fast-paced, tech-driven logistics company ? This role puts you right at the heart of operations—supporting our driver community and ensuring smooth, reliable communication every single day.

We’re looking for someone who thrives under pressure, loves problem-solving, and wants the chance to turn a short-term contract into a long-term opportunity . If you’re motivated to make an impact and stand out, this is your shot.

🛠️ What You’ll Do

  • Be the first point of contact for our drivers through real-time chat.
  • Deliver clear, timely, and professional responses that keep drivers supported and confident.
  • Troubleshoot and resolve issues quickly—or escalate when necessary.
  • Maintain organized, detailed records so nothing falls through the cracks.
  • Work as part of a collaborative, high-performing team that values efficiency and reliability.

🎯 What We’re Looking For

  • Experience in customer service, operations, or logistics support .
  • Excellent written English communication —professional, concise, and calm under pressure.
  • Adaptability to changing schedules and a proven track record of reliability.
  • Strong attention to detail and the ability to work independently in a remote team .
  • (Bonus) Experience with driver / field operations or on-demand services.
  • 🗓️ The Schedule (Read Carefully)

  • Training & Temp Engagement : Tue–Sat, 8-hour shifts (daily start times may vary).
  • Flexibility : Willingness to work some overtime when needed (all overtime is paid)
  • Long-Term Option : Top performers may transition into a schedule of four 10-hour shifts per week , with varying days and start times.
  • 💡 Why You’ll Love It

    ✅ Build valuable real-world experience in logistics & tech.

    ✅ Work 100% remotely with a supportive and professional team.

    ✅ Chance to turn a temporary role into a long-term career .

    ✅ Be part of a high-impact team where your work directly supports driver success.

    Requirements

  • Must have a professional remote work setup and reliable internet.
  • Strong Virtual presence with excellent communication skills (English C1 / C2).
  • As part of the recruitment process, candidates will be asked to submit a short introduction video .
  • Crear una alerta de empleo para esta búsqueda

    Customer Opportunity • Guatemala, GT

    Ofertas relacionadas
    Customer Success Specialist | US SaaS in Real Estate Ops

    Customer Success Specialist | US SaaS in Real Estate Ops

    Atomic HRGuatemala City, Guatemala Department, .GT
    Quick Apply
    We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide. We specialize in finding roles that align with your skills, expe...Mostrar másÚltima actualización: hace más de 30 días
    ABA Intake Coordinator - Guatemala | Remote

    ABA Intake Coordinator - Guatemala | Remote

    OpsArmyGuatemala City, Guatemala
    ABA Intake Coordinator (ABA Therapy for Autism Care / Behavioral).The ABA Intake Coordinator is the first point of contact for families seeking Applied Behavioral Analysis (ABA) therapy for Autism ...Mostrar másÚltima actualización: hace más de 30 días
    DealHub CPQ Technical Solutions Architect (100% Remote)(START ASAP)

    DealHub CPQ Technical Solutions Architect (100% Remote)(START ASAP)

    Allshore TalentGuatemala City, 01, GT
    AllShore Talent is a leading remote staffing company, offering top-tier professionals working 100% remote to businesses worldwide. Specializing in IT and software development, design, administrative...Mostrar másÚltima actualización: hace 23 días
    Sales & Technical Support Engineer - Urgently Hiring!

    Sales & Technical Support Engineer - Urgently Hiring!

    HenkelGuatemala City, Guatemala Department, Guatemala
    Te apasiona la industria, el contacto directo con clientes y los desafíos técnicos? Esta es tu oportunidad de liderar el crecimiento de un negocio en expansión en Guatemala.Sales & Technical Suppor...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    IT Support Technician Zone 13 Guatemala -(On-site)

    IT Support Technician Zone 13 Guatemala -(On-site)

    Corporacion Grupo TACSAGuatemala, Guatemala, GT
    IT Support Technician – Zone 13 Guatemala What are we looking for? We are looking for a technology enthusiast with initiative, analytical skills, and excellent service attitude.If you have experien...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Temporary Customer Service Representative

    Temporary Customer Service Representative

    Pronto BPOGuatemala, Guatemala, GT
    Are you passionate about helping people and providing excellent customer experiences? We’re looking for a Customer Service Representative (Temporary Position – 3 months) to join our team starting ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Relocate to Malta Dynamics 365 CE Solution Architect(Consulting / Big 4)

    Relocate to Malta Dynamics 365 CE Solution Architect(Consulting / Big 4)

    Black Pen RecruitmentGuatemala City, Guatemala Department, Guatemala
    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Mostrar másÚltima actualización: hace más de 30 días
    Technical Product Support Specialist | US SaaS for property inspections

    Technical Product Support Specialist | US SaaS for property inspections

    Atomic HRGuatemala City, Guatemala Department, .GT
    Quick Apply
    We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide. We specialize in finding roles that align with your skills, expe...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    IT Support Technician Zone 13 Guatemala

    IT Support Technician Zone 13 Guatemala

    Corporacion Grupo TACSAGuatemala, Guatemala, GT
    IT Support Technician – Zone 13 Guatemala What are we looking for? We are looking for a technology enthusiast with initiative, analytical skills, and excellent service attitude.If you have experien...Mostrar másÚltima actualización: hace más de 30 días
    Sales & Technical Support Engineer - Now Hiring!

    Sales & Technical Support Engineer - Now Hiring!

    HenkelGuatemala City, Guatemala Department, Guatemala
    Te apasiona la industria, el contacto directo con clientes y los desafíos técnicos? Esta es tu oportunidad de liderar el crecimiento de un negocio en expansión en Guatemala.Sales & Technical Suppor...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Relocate to Malta Dynamics 365 CE Solution Architect (Consulting / Big 4)

    Relocate to Malta Dynamics 365 CE Solution Architect (Consulting / Big 4)

    Black Pen RecruitmentGuatemala City, Guatemala Department, Guatemala
    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Mostrar másÚltima actualización: hace más de 30 días
    Customer Success Specialist with Coffee Experience - Remote / Worldwide

    Customer Success Specialist with Coffee Experience - Remote / Worldwide

    Pro Coffee GearGuatemala City, Guatemala
    Quick Apply
    Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry.We are seeking an experienced and proactive . This strategic role is essential to drivi...Mostrar másÚltima actualización: hace 9 días
    Bilingual Intake Coordinator / Triage Specialist (Remote)

    Bilingual Intake Coordinator / Triage Specialist (Remote)

    JanieGuatemala City, Guatemala Department, .GT
    Quick Apply
    Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. Our digital workers handle workflows in medical billing, accounts receiv...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Talent Acquisition Specialist

    Talent Acquisition Specialist

    METEORGuatemala City, Guatemala Department, Guatemala
    United States and Canada find the best talent in Latin America.By leveraging a world-class recruiting system and a robust employer-of-record service, METEOR offers businesses a cost-effective alter...Mostrar másÚltima actualización: hace más de 30 días
    Technical Support & Success Specialist | Legal Tech Startup

    Technical Support & Success Specialist | Legal Tech Startup

    Atomic HRGuatemala City, Guatemala Department, .GT
    Quick Apply
    We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide. We specialize in finding roles that align with your skills, expe...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    IT Support Technician Zone 13 Guatemala -(site)

    IT Support Technician Zone 13 Guatemala -(site)

    Corporacion Grupo TACSAGuatemala, Guatemala, GT
    IT Support Technician – Zone 13 Guatemala What are we looking for? We are looking for a technology enthusiast with initiative, analytical skills, and excellent service attitude.If you have experien...Mostrar másÚltima actualización: hace 9 días
    • Oferta promocionada
    Dynamics 365 F&O Technical Solution Architect (Relocate to Malta / Big 4)

    Dynamics 365 F&O Technical Solution Architect (Relocate to Malta / Big 4)

    Black Pen RecruitmentGuatemala, Guatemala
    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    IT Support Technician Zone 13 Guatemala (On-site)

    IT Support Technician Zone 13 Guatemala (On-site)

    Corporacion Grupo TACSAGuatemala, Guatemala, GT
    IT Support Technician – Zone 13 Guatemala What are we looking for? We are looking for a technology enthusiast with initiative, analytical skills, and excellent service attitude.If you have experien...Mostrar másÚltima actualización: hace 15 días