Client Space Product Consultant - International Position

You will be responsible for helping clients realize maximum value from their ClientSpace solution. This position plays a key role in guiding customers through successful implementations by providing industry expertise and product best practice guidance.

Knowledge of PEO / ASO / Benefits / Payroll background is preferred.

Responsibilities

Assist Senior Product Consultants or Principals in gathering a deep understanding of customer processes in the PEO / ASO fields

Provide best practice guidance to customers as how to best implement ClientSpace

Manage customer expectations and internal timelines

Responsible for maintaining all documentation and detailed notes related to the client project

Communicating proactively and regularly with management regarding project status

Provide escalated support for Staff Consultants

Qualifications

Bachelor’s Degree in business, computer science, or an equivalent combination of education and experience is preferred

Exceptional client engagement skills are essential

Experience working in SaaS software within the HR Service Provider Market is preferred

Ability to understand and solve complex problems

Excellent verbal / written communication skills

Ability to prioritize and handle multiple tasks and projects concurrently

Strong presentation skills

Experience defining and documenting workflows and processes