REMOTO – Gerente de Relaciones con Clientes – Inglés requerido

At Athena, we’re building the future of executive support—where extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.

About the Role

As a Client Partnerships Manager (CPM), you’ll be the strategic link between our high-performing Executive Partners and the clients they support. You’ll own key relationships, manage through complexity, and ensure our membership delivers on its promise : to help our clients realize more and live better. Your influence will shape not just day-to-day execution, but the deeper potential of every partnership you oversee.

You’ll support clients who are :

Founders scaling venture-backed startups

Investors and operators running high-performing teams

Public figures and creators with thriving platforms

Leaders balancing big ambitions and full lives

Where You’ll Work : The Athena Hub Model

We operate through a system of regional Hubs : vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our Guatemala  Hub , and you must live within 80km to be eligible.

What the Hub unlocks for you :

Intensive Onboarding : Two weeks of immersive, onsite training, because great partnerships start with deep preparation.

Ongoing Development : Monthly Hub days and learning sessions to sharpen skills and strengthen connections.

Community & Culture : Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.

Rapid Responsiveness : You should be able to report onsite within ~2 hours when needed, depending on location.

What You’ll Own

Leadership & Team Performance : Lead a pod of 10–15 Executive Partners, coaching them to deliver exceptional client outcomes through ongoing support and development

Client Success & Personalization : Build trust-based relationships by deeply understanding each client’s goals and tailoring support that feels personalized, insightful, and high-impact

Crisis & Conflict Navigation : Handle complex challenges with empathy, confidence, and sound judgment—emerging with stronger partnerships

Partnership Growth : Continuously improve the quality and impact of client relationships, unlocking new opportunities for value and engagement

XP Development & Coaching : Identify skill gaps and growth opportunities, coaching XPs to elevate their craft and deliver best-in-class service

Cross-Functional Collaboration : Partner with internal teams to streamline service delivery, resolve pain points, and align systems for scale

Operational Standards & Excellence : Safeguard Athena’s high standards and help scale them through better systems, smarter tools, and strong training infrastructure

You're a Fit If You :

Communicate with clarity, confidence, and empathy

Thrive in fast-moving, high-stakes environments

Are energized by problem-solving, coaching, and performance management

Can hold high standards while fostering deep trust

Have strong business judgment and a talent for pattern recognition

Are deeply committed to professional development—your own and others’

Are available full-time and able to support clients working in U.S. time zones

Have experience in account management, client success, or team leadership roles

Education & Experience Requirements

Bachelor's degree

Master's degree or MBA is advantageous

Have minimum 2 years of experience collaborating across different cultures and time zones

Have 2+ years of people management experience in a leadership capacity

What Athena Offers

Career advancement opportunities in our global organization

Access to our 3,000+ global support network

Metis College : Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.

Why Athena

Athena isn’t just a place to work, it’s a platform to build the career and life you’ve always wanted.

Our Executive Partners grow alongside some of the world’s most ambitious leaders, learning how they think, operate, and succeed. You’ll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.

We believe your potential is greater than you know, and we’re here to help you realize it.

From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.

If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.

Join us and discover what you're truly capable of.